You're pulling onto the freeway, merging with late-evening traffic, when suddenly your new 2012 Volvo S60 stumbles and dies. What do you do?
Hopefully you avoid the cars barreling down on you and get to the shoulder safely. Then you call Volvo or the NHTSA about the recall on your new car, which caused the incident.
The problem, per recall campaign number 11V303000 (Volvo recall campaign number R243), is with the software that controls the fuel pumps--it turns out it's not compatible with some of the fuel pumps installed in the new cars, and could cause the engine to hesitate or stall even with as much as 1/4 tank of fuel remaining.
Volvo will fix the problem, free of charge, at dealers, with a software update. The recall action is set to start on June 17. For more details, or to get your car serviced, you can contact Volvo at 1-201-768-7300, or the NHTSA at 1-888-327-4236.
